Staples is one of the largest office-supply retailers in the US, shipping paper, ink, technology, furniture, and everyday supplies to homes and businesses. It runs an unusual hybrid delivery model, and telling the two channels apart is the key to tracking a Staples order correctly.
Most small staples.com parcels ship on the national carriers — UPS, FedEx, and USPS — and Staples assigns the carrier for you based on the item, weight, and destination rather than letting you pick one; you choose a delivery speed at checkout instead. UPS Ground is the most common for standard parcels, but any of the three can carry a given order, and the tracking number you receive belongs to that carrier, not to Staples. The other channel is Staples' own next-business-day delivery fleet — Staples-branded trucks and thousands of in-house drivers that reach next-day to most of the US, used heavily for office supplies and Staples Business Advantage (contract) orders. Those own-fleet deliveries are followed through your Staples order status, not a UPS/FedEx/USPS parcel number.
Staples also offers same-day local delivery from nearby stores through Instacart (its primary same-day partner), DoorDash, and Uber Eats, which you follow in that partner's app; and some items drop-ship from vendors on their own UPS/FedEx/USPS accounts. This page lists the carriers and delivery methods behind Staples orders in 2025–2026 and how to recognize each tracking number. If you'd rather not guess which carrier's site to open, 24hTrack auto-detects the carrier from the number and follows the parcel in a single timeline.
The most common carrier for standard staples.com parcel orders, usually UPS Ground. Staples assigns the carrier based on the item, weight, and destination — you choose a delivery speed at checkout, not the carrier — and emails a UPS tracking number once the order ships. When UPS carries your parcel, every scan is visible on UPS tracking. Tracking numbers: 18 characters — 1Z followed by 16 letters and digits
FedEx carries a share of staples.com parcel orders, including some vendor drop-ship items. As with UPS, Staples auto-assigns FedEx rather than letting you choose it, and a FedEx tracking number is emailed once the order ships. Every FedEx scan then appears on FedEx tracking. Tracking numbers: FedEx numbers are all-numeric — commonly 12 digits (Express) or 15 digits (Ground)
Lighter and smaller staples.com parcels — and items like samples — may go via USPS, finishing on the USPS network with delivery scans on USPS tracking. Staples confirms samples ship via U.S. Postal Service First-Class Mail. The carrier and number appear in your Staples shipping confirmation. Tracking numbers: A 22-digit number that usually begins with 9 (USPS IMpb tracking)
For office supplies and business or contract orders (including Staples Business Advantage), Staples delivers with its own fleet — Staples-branded trucks and thousands of in-house drivers reaching next-business-day to most of the US. These deliveries are tracked through your Staples order status or Order History, not a UPS, FedEx, or USPS parcel number. Enter your order number and ZIP code on the Staples order tracking page to follow one — there's no separate carrier number to paste here.
Staples offers same-day local delivery from nearby stores through delivery platforms — Instacart is the primary partner, alongside DoorDash and Uber Eats. A gig shopper picks the order at a local store and drops it at your door, so you track it in that partner's app (or in your Staples order status), not with a FedEx, UPS, or USPS tracking number. This is a separate service from standard shipping and doesn't produce a parcel number to look up.
Many staples.com items are drop-shipped directly from vendors, and Staples is expanding to more third-party sellers. These still travel on a national carrier — usually UPS, FedEx, or USPS — so the tracking number belongs to that carrier. Paste it and 24hTrack detects which one.
Standard staples.com parcels ship on UPS, FedEx, and USPS, and Staples assigns the carrier for you based on the item, weight, and destination — UPS Ground is the most common, but any of the three can carry a given order. You choose a delivery speed at checkout rather than a specific carrier. Office-supply and business orders often travel instead on Staples' own next-business-day fleet, which is tracked by your Staples order status rather than a carrier number. Same-day orders are delivered from local stores by Instacart, DoorDash, or Uber Eats and tracked in that app.
There's no single 'Staples' number — it belongs to whichever carrier was assigned. A UPS shipment is 18 characters beginning with 1Z; a FedEx shipment is all-numeric, commonly 12 digits (Express) or 15 digits (Ground); a USPS number is a 22-digit number that usually starts with 9. Paste whichever number you have and 24hTrack will detect the carrier for you. Own-fleet next-day deliveries don't have a carrier number — you follow those with your Staples order number and ZIP code.
No. Staples assigns the carrier — UPS, FedEx, or USPS — based on your item, weight, and delivery address, and you select a delivery speed at checkout rather than a specific carrier. That's also why two items from the same order can occasionally arrive on different days or with different couriers, each carrying its own tracking number.
Yes, for part of its business. Staples runs its own next-business-day delivery fleet — Staples-branded trucks and thousands of in-house drivers — used heavily for office supplies and Staples Business Advantage (contract) orders, reaching next-day to most of the US. Those own-fleet deliveries are tracked through your Staples order status, not a UPS/FedEx/USPS parcel number. Smaller items still ship on the national parcel carriers, which is where a 1Z or 9-prefixed number comes from.
Same-day delivery is fulfilled from a nearby Staples store by a delivery platform — Instacart (the primary partner), DoorDash, or Uber Eats. You follow it in that partner's app or in your Staples order status, and it doesn't generate a FedEx, UPS, or USPS tracking number. Standard shipped orders are the ones that come with a carrier tracking number you can paste here.
Because it likely shipped on Staples' own next-business-day fleet rather than a parcel carrier — that's common for office supplies and business orders. Those deliveries are tracked by your Staples order status and ZIP code instead of a carrier number. If your item shipped as a small parcel, you'll get a UPS, FedEx, or USPS number in the shipping confirmation email, which you can paste here.
No. Staples.com serves the United States only and doesn't ship internationally. Staples Canada (staples.ca) is a separate, independently owned company — not an international option of staples.com — so a Canadian order is placed and tracked entirely through staples.ca. If you're outside the US, you'd typically use a package-forwarding service rather than ordering from staples.com directly.
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