Home Depot sells everything from light bulbs to refrigerators and lumber, and it doesn't move all of that the same way. Orders split into a few very different lanes depending on size. Small and medium items ship as regular parcels on the national carriers, while big-and-bulky goods — major appliances, patio sets, grills, water heaters, lumber — are delivered by Home Depot's own delivery network on a scheduled appointment. A single order can arrive in more than one shipment on different days.
For parcel-shipped items, Home Depot uses UPS and FedEx, and it assigns the carrier automatically based on the item, the fulfillment location, and your address — you choose a shipping speed at checkout, not a specific carrier. Once an item ships, Home Depot emails a shipping confirmation with the carrier and tracking number, and the same details appear under Order Status on the site and app. A USPS number can also show up, most often on items sold by third-party sellers in the Home Depot Marketplace.
Large and heavy items work differently. Home Depot brings most big-and-bulky delivery in-house through its own last-mile network (including the appliance-delivery operation it acquired with Temco Logistics), so instead of a parcel scan history you schedule a delivery date and a two-hour window, and Home Depot now offers a live map with the truck's real-time location and ETA for large appliances. Same-day and next-day local orders ("Express Delivery from Store") are handled by on-demand drivers — Roadie and, in some markets, DoorDash or Uber Eats — and are followed through your order status rather than a carrier tracking number. This page lists the carriers and delivery methods behind Home Depot orders in 2025–2026 and how to recognize each tracking number. If you'd rather not guess which carrier's site to open, 24hTrack auto-detects the carrier from the number and follows the parcel in a single timeline.
One of the two main carriers Home Depot uses for standard ship-to-home parcels. When UPS is assigned, the item travels on the UPS network with every scan visible on UPS tracking. Home Depot chooses the carrier automatically based on the item, the fulfillment location, and your address — you pick a shipping speed at checkout, not the carrier. Tracking numbers: 18 characters — 1Z followed by 16 letters and digits
The other main national carrier Home Depot assigns to parcel-shipped items, moving on the FedEx network with scans available on FedEx tracking. As with UPS, Home Depot selects the carrier rather than the customer, and an economy ground service can hand the final mile to USPS in some areas. Tracking numbers: Usually a 12-digit number for FedEx Express and 15 digits for FedEx Ground; some economy parcels carry a longer 20–22-digit number
USPS most often appears on Home Depot Marketplace orders shipped by third-party sellers, and occasionally when a FedEx or UPS economy service hands its last mile to the Postal Service. Either way the parcel finishes on the USPS network with delivery scans on USPS tracking. Tracking numbers: A 22-digit number that usually begins with 9 (USPS IMpb tracking)
Major appliances, patio furniture, grills, water heaters, lumber, and other big-and-bulky items are delivered by Home Depot's own last-mile network rather than a parcel carrier — Home Depot now handles the large majority of appliance deliveries in-house, including through the Temco Logistics operation it acquired. Delivery is by appointment: you choose a date, get a two-hour window, and the team confirms the day before. Because it's scheduled rather than scanned, these orders show delivery status rather than a parcel tracking number — though Home Depot now offers a live map with the truck's real-time location and ETA for large appliances. Follow it under Order Status in your Home Depot account.
For same-day and next-day local orders ("Express Delivery from Store"), Home Depot uses on-demand car and van drivers — chiefly Roadie, and in some markets DoorDash or Uber Eats — to bring in-store items straight to your door. These deliveries are followed through your Home Depot order status and a real-time ETA rather than a carrier parcel number, so there's usually no standard scannable number to look up on a carrier's site.
Items sold by third-party sellers in the Home Depot Marketplace are shipped by the seller — directly or through a fulfillment partner — on their own carrier account, usually UPS, FedEx, or USPS. Those parcels carry that carrier's own tracking number, separate from Home Depot's first-party logistics, and the carrier and number appear in your order confirmation.
It depends on the item. Standard ship-to-home parcels are delivered by UPS or FedEx, which Home Depot assigns automatically based on the item, the fulfillment location, and your address. Big-and-bulky items — major appliances, patio furniture, grills, lumber — are delivered by Home Depot's own last-mile network on a scheduled appointment. Same-day 'Express Delivery from Store' orders go out with on-demand drivers such as Roadie, and items from third-party Marketplace sellers arrive on the seller's own carrier.
There's no single 'Home Depot' number — it belongs to whichever carrier was assigned. A UPS shipment is 18 characters beginning with 1Z; a FedEx shipment is usually 12 digits (Express) or 15 digits (Ground); a USPS number — most common on Marketplace-seller orders — is a 22-digit number that usually starts with 9. Paste whichever number you have and 24hTrack will detect the carrier for you. Big-and-bulky appliance deliveries don't have a parcel number; they're tracked by appointment status and a live ETA in your Home Depot account.
No. For parcel items Home Depot assigns UPS or FedEx automatically based on the item, the fulfillment location, and your delivery address, so you pick a shipping speed at checkout rather than a specific carrier. This is also why two items from the same order can arrive on different days with different couriers, each with its own tracking number.
Big-and-bulky items ship through Home Depot's own delivery network rather than a parcel carrier — Home Depot handles most appliance deliveries in-house, including through the Temco Logistics operation it acquired. You schedule a delivery date and receive a two-hour window, with a confirmation the day before. Instead of a parcel scan history the order shows delivery status, and for large appliances Home Depot now offers a live map with the truck's real-time location and ETA.
Yes, through 'Express Delivery from Store,' which brings in-store items to nearby addresses the same or next day. It's fulfilled by on-demand car and van drivers — chiefly Roadie, and in some markets DoorDash or Uber Eats — and you follow it through your Home Depot order status and a real-time ETA rather than a carrier parcel number. Availability and cutoff times depend on your local store.
Yes. Alongside items Home Depot ships itself, the Home Depot Marketplace lets third-party sellers list and ship their own products. Those orders are sent on the seller's own carrier account — usually UPS, FedEx, or USPS — so they carry that carrier's tracking number, which appears in your order confirmation separately from Home Depot's first-party deliveries.
HomeDepot.com serves the United States only. Home Depot Canada runs a separate site at homedepot.ca with its own carriers and prices in Canadian dollars, and Home Depot Mexico is separate again — an order placed on one country's site is delivered within that country. If you're outside those markets, you'd typically use a package-forwarding service rather than ordering directly.
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