Chewy is the largest online pet retailer in the US, shipping food, litter, toys, and pet medications from its own network of fulfillment centers across the country. It doesn't run its own doorstep delivery fleet, so once your order leaves a fulfillment center it travels on a national parcel carrier — and the tracking number you get belongs to that carrier, not to Chewy.
FedEx is Chewy's primary shipping carrier, and most orders — especially heavier ones like a bag of dog food or a case of cans — arrive on FedEx Home Delivery. Depending on the item, its weight, and your address, some shipments go out with UPS or USPS instead, so a Chewy order can show up under any of these carriers. Chewy picks the carrier based on what's being shipped and where it's going; you choose a shipping speed at checkout rather than a specific carrier, and Chewy emails a tracking number once the order leaves the warehouse. Orders over $49 ship free, and Autoship — Chewy's repeat-delivery subscription — uses these same carriers, so an Autoship box is delivered exactly like a one-time order.
Chewy has also built its own middle-mile freight operation, Chewy Freight Services, which moves inventory between facilities and injects parcels deeper into the carrier network — but the final mile to your door is still handled by FedEx, UPS, or USPS. This page lists the carriers and delivery methods behind Chewy orders in 2025–2026 and how to recognize each tracking number. If you'd rather not guess which carrier's site to open, 24hTrack auto-detects the carrier from the number and follows the parcel in a single timeline.
Chewy's primary shipping carrier and the one most Chewy orders arrive on, usually as FedEx Home Delivery for residential deliveries. Heavier pet-supply orders in particular tend to travel on FedEx, with every scan visible on FedEx tracking. Chewy assigns the carrier based on the item and your address, so you pick a shipping speed at checkout rather than choosing FedEx yourself. Tracking numbers: FedEx Home Delivery and Ground shipments are usually 15 digits; FedEx Express is a 12-digit number
One of the carriers Chewy uses on some shipments alongside FedEx, depending on the fulfillment location, package, and destination. When UPS is assigned the parcel travels on the UPS network with scans available on UPS tracking. Tracking numbers: 18 characters — 1Z followed by 16 letters and digits
USPS carries some Chewy shipments, typically lighter or smaller items, finishing on the USPS network with delivery scans on USPS tracking. Which orders go USPS versus FedEx or UPS depends on the item and your address, and the carrier and number appear in your Chewy shipping confirmation. Tracking numbers: A 22-digit number that usually begins with 9 (USPS IMpb tracking)
Chewy operates its own middle-mile freight network, Chewy Freight Services, which it began building in 2022. It moves inventory between Chewy facilities and injects parcels deeper into the carrier network to cut cost and speed things up — it is line-haul and injection, not doorstep delivery. Your package's final mile is still delivered by FedEx, UPS, or USPS, so the tracking number you follow belongs to one of those carriers, not to Chewy itself. There's no separate 'Chewy' parcel number to look up.
Chewy operates a separate Canadian site, chewy.com/ca. It is live but currently limited to Southern Ontario — the Toronto, Hamilton, Niagara, and Ottawa areas (postal codes starting with L, M, N, and K), with some additional regions — and delivers in about 1–2 days via FedEx from a fulfillment center in Toronto. The main U.S. Chewy.com site does not ship to Canada; Canadian orders go through the separate Chewy Canada operation.
FedEx is Chewy's primary carrier and delivers most orders, often as FedEx Home Delivery. Some shipments go out with UPS or USPS instead, depending on the item, its weight, and your address. Chewy ships from its own fulfillment centers and assigns the carrier automatically, so you pick a shipping speed at checkout rather than a specific carrier. Whichever carrier is used, Chewy emails you its tracking number when the order ships.
There's no single 'Chewy' number — it belongs to whichever carrier was assigned. A FedEx Home Delivery or Ground shipment is usually 15 digits (FedEx Express is 12 digits); a UPS shipment is 18 characters beginning with 1Z; a USPS number is a 22-digit number that usually starts with 9. Paste whichever number you have and 24hTrack will detect the carrier for you.
Not for the final mile. Chewy runs its own middle-mile freight operation, Chewy Freight Services, which moves inventory between facilities and hands parcels off deeper into the carrier network — but your package is still delivered to your door by FedEx, UPS, or USPS. So the tracking number you follow is a FedEx, UPS, or USPS number, and there's no separate live 'Chewy truck' map to watch.
Chewy Pharmacy fills prescription pet medications and ships them on the same national carriers as the rest of Chewy's orders — there's no separate pharmacy courier. Prescription items ship separately from the other items in your order, so a single order can generate more than one tracking number. Medications that must stay cold, such as certain insulins, also ship separately in insulated packaging with cold packs or dry ice to keep them cold in transit. You track them with the carrier tracking number in your Chewy shipping confirmation, just like any other package.
No. Autoship is Chewy's repeat-delivery subscription — it lets you schedule automatic reorders of the items you buy regularly at a discount, and you can change the frequency, skip, or cancel anytime. It's a scheduling and savings program, not a carrier: Autoship orders are shipped by the same carriers (FedEx, UPS, or USPS) and tracked the same way as one-time orders.
The main Chewy.com (U.S.) site ships only within the contiguous United States — it does not ship to Alaska or Hawaii, to P.O. boxes or APO/FPO military addresses, or internationally. Chewy does run a separate Canadian site, chewy.com/ca, but it is currently limited to Southern Ontario (postal codes starting with L, M, N, and K) and delivers there via FedEx. If you're elsewhere, you'd typically use a package-forwarding service rather than ordering directly.
Not directly. Chewy assigns the carrier — usually FedEx, sometimes UPS or USPS — based on the item, its weight, the fulfillment center, and your delivery address, and you select a shipping speed at checkout rather than a specific carrier. That's also why two items from the same order can occasionally arrive on different days or with different couriers, each carrying its own tracking number.
Temu tracking · Shein tracking · TikTok Shop tracking · AliExpress tracking · Amazon tracking · eBay tracking · Walmart tracking · Etsy tracking · DHgate tracking · Shopee tracking · Lazada tracking · Alibaba.com tracking · Wish tracking · Banggood tracking · Mercari tracking · Poshmark tracking · StockX tracking · GOAT tracking · Depop tracking · Grailed tracking · Vinted tracking · Target tracking · Costco tracking · Best Buy tracking · Sam's Club tracking · Wayfair tracking · Home Depot tracking · Lowe's tracking · Petco tracking · Carrier delivery statistics