Track and get real-time status updates for FXYL shipments.
24hTrack is a free lookup site, not FXYL. We don't sell or deliver parcels — we show you the scans the carrier has published.
FXYL is the carrier name attached to parcels moved by XYL-ships International Logistics, a China-based cross-border e-commerce logistics provider whose own site is xylships.com. It sells to online shops, marketplace sellers and third-party logistics firms rather than to shoppers, which is why almost nobody recognises the name: you did not choose FXYL, the shop you ordered from did.
It helps to know what FXYL is doing with your parcel, because that explains the whole page you are about to read. FXYL's own scans say the item is handed to a transportation company, passes through a transportation partner's depot and a transit hub, and then arrives at the destination city "about to distribute to the post office". FXYL carries the long middle of the journey — the leg out of China and into your country — and someone local finishes it. On the 24hTrack platform the scans typically start at Chinese hubs such as Shenzhen or Shanghai, or in Hong Kong, and the destinations that come up most often are the United States, the United Kingdom, Australia, Italy, Canada, Germany and Poland. That is also why the same page gets searched in German as "FXYL Sendungsverfolgung" — the parcels really do land there.
Ships for: Online shops and direct-to-consumer brands shipping from China, Marketplace and dropshipping sellers posting small parcels abroad, Third-party logistics providers consolidating cross-border e-commerce orders, Shoppers in the US, UK, EU, Australia and Canada whose final delivery is made by their own national post or a local courier
Tracking number format: 16 characters — four letters, ten digits, then two more letters. The two common families are NUDE followed by ten digits and EX, and STKQ followed by ten digits and DH; a smaller group is 15 characters beginning STK3 and ending EX. On the 24hTrack platform, numbers starting NUDE, STKQ or STK3 belong to FXYL in more than nine cases out of ten
Typical delivery time: Two different numbers describe an FXYL journey, and it is worth knowing why they disagree. Measured from the carrier's own first scan, half of the FXYL parcels that reached a delivery scan on the 24hTrack platform took about 23 days, with four out of five arriving inside about 27 days. Measured from the day somebody first pasted the number in here, the median is about 9 days. Both are right: the gap between those two figures is the fortnight that has usually already passed before a shopper starts checking — on a typical FXYL number the first scan is around 14 days older than the first time anyone looks it up. So if your parcel feels slow, check the date on the oldest scan rather than the date you started watching. And expect silence in the middle: an item waiting for a flight or sitting in a customs queue is not being handled by anyone, so nobody is scanning it, and several quiet days is ordinary rather than a warning sign.
Based on delivered packages tracked on the 24hTrack platform, FXYL shipments take a median of 22.8 days from first carrier scan to delivery — 80% arrive within 26.8 days. See full carrier statistics →
Knowing where your parcel is makes it easier to plan the day you collect it. With 24hTrack you don't need an account on FXYL's website. Paste the tracking number in the box above and we work out which carrier it belongs to and show you every scan FXYL has published, on one page.
Official carrier website: xylships.com
FXYL is the shipping service of XYL-ships International Logistics, a Chinese cross-border logistics company. It moves small parcels from China to buyers in other countries for online shops, and it is a business-to-business provider: the shop books it, you receive it. Your FXYL number covers the export leg, the flight and the handover in your country, and the last few miles to your door are usually completed by a local carrier or your national postal service.
FXYL is a real logistics company with a real tracking system, so the number you were given is a genuine reference and the scans on it are genuine. What a working tracking number cannot tell you is whether the shop you bought from is honest — any seller can buy a cheap shipping label, so a valid number proves a parcel exists, not that it holds the item you paid for. Two checks are worth doing: see whether the scans actually move through your own country and city rather than stopping abroad, and see whether any delivery scan matches a day and place that make sense for you. If the page says delivered and nothing arrived, raise it with the shop, the marketplace or your card or PayPal, because they are the ones who can refund you — the scans on this page are the evidence to attach.
Sixteen characters: four letters, ten digits, then two letters. In practice you will have either something like NUDE0000000000EX or STKQ0000000000DH, and a smaller number of items use a 15-character form starting STK3 and ending EX. If your number is shorter, all digits, or starts with 1Z, it is not an FXYL reference — it belongs to another carrier, and you can paste it here anyway and let the carrier be detected for you.
Because nothing is happening that anyone scans. The two long silences on an FXYL number are the flight and the customs queue at the destination: the parcel is sitting in a container or a warehouse, no handover is taking place, so no event is created. A gap of several days in the middle of the journey is ordinary. What is worth attention is silence right at the start — if your number has no scan at all for more than a week, the shop may have created the label without handing the parcel over yet, and the shop is the only party who can confirm that.
A local carrier in your own country. FXYL's own scans describe handing the item to a transportation company, then to a transportation partner, and finally arriving at the destination city to be distributed to the post office — so the van that reaches your door normally belongs to your national post or a domestic courier, not to FXYL. If you are offered a second tracking number by that local carrier, you can paste it here too; both numbers describe the same parcel, just different legs of it.
There is no consumer hotline we can point you to. FXYL is a business-to-business provider — its customer is the shop, not you — and its own site is xylships.com. In practice the shop or marketplace you ordered from is the fastest route: they hold the booking, they can ask FXYL directly, and they are the party that owes you a replacement or a refund if the parcel is lost. Bring the scans from this page with you; a timeline that stops in a particular city is much harder to argue with than "it never arrived".
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